Standardized software solutions

Challenge:

Practically all business activities require unambiguous, uniformly structured and up-to-date address information of persons and organizations. In most cases, these are decentralized within systems, departments or even individual applications and exist in multiple - often not up-to-date - versions. This leads to increased effort in data maintenance or to additional costs in the case of incorrectly addressed correspondence, whether via e-mail or letter.

Another challenge is that addresses or accessibility of people should often only be partially available - even within the same organization. This can affect the management of private addresses, telephone numbers, e-mails, etc.

In addition, there is the complexity of authorizations with regard to updating addresses or parts of them.

Solution:

AddreX was designed as a central data hub for the management of persons and organizations and their addresses. The system allows a standardized import of addresses from any source and remains fully multi-client capable. Personal, address and contact data can be made available to other clients as a whole or as individual elements for read and/or write access. Of course, addresses can also be exported or imported (multi-client capable) via user interfaces. The system was designed as a Responsive Web solution and can be extended with a REST API to serve as a base system for other systems.

Challenge:

Precise billing of services requires simple and targeted recording of working time and material for a specific case, order or project. In addition, it is usually necessary to map specific work regulations that include not only working hours, but also bonuses (night, holiday, etc.) and must also meet various legal requirements. At the end of the recording chain, there is usually a central billing system or an ERP that processes or invoices the recorded data.

Solution:

TimeX was designed as a multi-client capable tool for the recording of hourly and material reports, which has a powerful, broadly configurable logic for time allowances within different organizations, departments or legal frameworks. Both working hours and material can be entered on a case or project basis by the person performing the work or centrally for several people in optimized overview entries. For the entire address and customer management, TimeX is based on AddressX and fully integrates its system. Of course, cases or projects can also be shared between clients. The system was designed as a Responsive Web solution and can be extended with a REST API to serve as a base system for other systems.

Challenge:

The creation of standardized documents as well as the management of standardized templates based on one or more corporate designs becomes a complex task - the larger or more diverse an organization is. The challenge here lies in particular in making documents

Solution:

DocuX was designed as an AddIn for Microsoft Word™, with the aim of providing an easy-to-use solution for creating and managing documents directly in Microsoft Word. The solution is client-based and able to provide multiple roles and corporate designs or the associated templates on a company-wide, department-based and user-oriented basis, thus providing the user with the elements of a document management system that are relevant to him/her without the use of additional software components.

The system can be (de)centrally managed hierarchically and allows both the necessary individualization and the assurance of company-wide guidelines for the creation of documents and templates without restricting the user in his/her work. DocuX can also make full use of the data from AddreX, e.g. for creating (serial) letters, and can also integrate additional address databases at various hierarchy levels if required.

Challenge:

In the context of Internet telephony (Voice over IP or VoIP), especially Skype4Business, larger organizations are under pressure to make telephone numbers available to employees in a timely manner and in a decentralized manner without the need for a central administrative process. In addition, there is the need to be able to configure or (de)activate forwarding, especially team-based forwarding, on a decentralized basis. And finally, the ICT department needs information on when which technical or software infrastructure needs to be made available to which employees and when it should be dismantled.

Solution:

Based on the fundamentals of several personnel databases, NumberX was developed to ensure the decentralized administration of VoIP telephone numbers on a departmental or client basis. Via a responsive web application, users within their organizational units (OU) can autonomously manage their own or, if required and authorized, all telephone numbers in their OU with number blocks assigned to them.

The system can be connected to IAM and / or personnel systems, allowing real-time availability of personnel data for workstation setup - not just phone numbers.

Challenge:

The management of Active Directory users, in particular their release for authorizations and also their timely deletion, proves to be a serious challenge in terms of both organization and security, with a corresponding personnel effort. In particular, if various source systems are involved that describe the personnel data base, the organizational structure or the project-oriented tasks of employees, the manual administrative effort is greatly increased and high costs are the result. Even partial automations do not solve the problem of different source data or the resulting consequences and decisions satisfactorily, if at all.

Solution:

Based on the fundamentals of several personnel data bases, UserX was developed to ensure the decentralized administration of Active Directory users on a departmental or client-based automated basis. Via a responsive web application, users or administrators can make any and all individual changes to users.

The system can be connected to several personnel data systems and derive both time-limited and unlimited permissions to resources or systems. Of course, UserX also ensures the creation of users whose administration or deletion, including Exchange mailboxes, operates autonomously.

Challenge:

One canton wanted to create an incentive for local tourism by means of a voucher system. Value gifts should encourage people to spend money within the region. For this purpose, a parallel currency system was set up with the aim of reaching a specific customer group as a semi-closed ecosystem.

Solution:

With the TokenX software solution, structured recording, control, documentation and accounting can be made possible along a lengthy timeline for each voucher. In addition, it is possible to trace the origin of a voucher and to check any validation or forgery that has already taken place.

The voucher code is provided with a QR code. Vouchers can be issued or redeemed within the framework of a web application. And of course - also with a web application - extensive evaluations are possible

In Canton, this solution led to a growth of 25% in sales.

Challenge:

Each canton has the obligation to levy and collect visitor's tax on commercial overnight stays (hotels, hostels, bed & breakfasts, in the future possibly Airbnb). In addition, it must be ensured that certain data on this is passed on to the Federal Statistical Office (nationality and number of guests, etc.). .

Solution:

TourTaX offers hotel businesses, within the framework of a web application, the possibility to quickly record overnight stays, automatically generate invoices and send the necessary information to the tourism administration of its canton (Department of National Economy) for a defined time period (month, quarter, etc.) without major manual intervention. At the cantonal level, the exchange of information with the Federal Statistical Office is automated.

With this solution, the workload of the parties involved could be massively reduced.

Challenge:

Cantonal administrations and municipal administrations are confronted with the fact that they have to manage hunting and fishing patents. It is about the process of application, authorization, accounting and control of issuance.

Solution:

PatentX is a web application for the digitalized administration of hunting and fishing patents. It handles the following process steps electronically for the administrations:

• Patent administration and control
• Monitoring of catches and shootings
• Permit and authorization check with other cantonal offices (interface)
• Automatic verification of applicants, also across departments (e.g. link to public prosecutor's office / debt collection register etc.)
• Validation of the applicant
• Automated printing after submission upon patent issuance
• Automated invoicing
• Integration into debtor systems with feedback (patent is only issued if invoice is paid)

With PatentX, the administrative workload in the corresponding department could be reduced by 90% and the approval process could be standardized.

Challenge:

Today, payments are often either entered individually in online banking or stored as a payment file in online banking as part of very often expensive accounting software (ERP). However, if a company or entity is too small to purchase a financially expensive ERP, but still has a larger volume of individual payments, there are no solutions for mass processing (e.g. payment of nature conservation zone compensation or contributions).

Solution:

PainXML is a cost-effective solution for easy creation of bulk invoices or bulk payments. The effort per payment can be reduced from approx. 2 minutes to 15 seconds per payment.

Challenge:

The management of SmartCards is often done manually in cantonal authorities (Excel files). This involves massive security risks due to the lack of clarity.

Solution:

CardX is a system for ordering, managing and personalizing smart card accesses. It provides a detailed overview of the cardholders. These can be validated by using their accesses. In addition, the system can be linked to an address master database (for verification purposes).

Challenge:

The technical operations of the municipalities and cantons are not infrequently flying blind in terms of information technology with regard to the consumption, service life, etc. of their street lighting.

Solution:

LightX is a centralized management system for the administration, billing and control (maintenance) of public lighting systems. It takes over the monitoring including documentation of each individual luminaire. The lighting control provides information on how long each individual luminaire lasts. This enables systematic maintenance planning (including route planning). A centralized management system allows the allocation of various billing points (to different districts or institutions) and simple invoicing (immediate, monthly or quarterly payment).